O aplicativo digital e-social no ambiente institucional das universidades supernovas: estudo de caso na UFJ

Abstract

In the institutional environment of the Federal University of Jataí (UFJ), the e-Social digital application was introduced as a system developed by the Federal Government to unify and simplify the sending of employers' labor, tax and social security information. The e-Social application was implemented at UFJ with the aim of optimizing the management of ancillary obligations and promoting transparency in the relationship between the university rectory and government bodies. This master's thesis presents the results associated with the phases that constitute the e-Social application and its contributions to the institutional environment of Public Universities. In the Planning and Structuring Phase, e-Social was conceived as a platform to integrate various administrative systems and processes, where universities were involved in discussions about the implementation and adaptation of e-Social to the particularities of the public sector. During implementation, adapting to the new system required training and restructuring of its internal processes, especially in the areas of human resources, accounting and payroll, where universities began to send detailed information about their employees, including employment relationships, vacations, salaries, and possible absences. During the Consolidation, the process of monitoring and adjustments took place to resolve operational issues and adapt the application's functionalities to the needs of universities, marked by the full adaptation of Federal Public Universities to the requirements of e-Social, with the regularization of all data and the use system for sending information. The Later Phase revealed significant contributions to the institutional environment. The adoption of the e-Social application brought several contributions to federal public universities: agility and administrative efficiency with the automation of the information sending process reduced the time spent on bureaucratic tasks; transparency and compliance, facilitating inspection by competent bodies and ensuring compliance with labor and social security legislation; reduction of operational costs by centralizing information on a single digital platform, eliminating manual processes and the need for physical storage of documents; facilitated the management and monitoring of employees' functional lives, from admission to retirement; and finally, e-Social has established itself as an essential tool for Federal Public Universities, due to legal compliance, improved administrative management, transparency, cost reduction and greater efficiency in internal processes.