Os efeitos do feedback e instruções no desempenho e tarefas do indivíduo: um análogo experimental
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Data
2017-06-29
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Universidade Federal de Goiás
Resumo
Organizations need to control and manage human behavior, given the environmental
complexity to which they are inserted. In this context, feedabck and instructions are
techniques widely used by leaders in the organizational sphere, and that allows the
collaborator to revise his posture, that is, his behavior according to what he is taught. Thus,
this research aimed at comparing the effects of verbal instructions that determine the
execution of organizational tasks in relation to the feedabck, being operationalized as a verbal
stimulus with properties that also specify the behavior and the consequence. To reach this
goal, an experimental study was carried out involving 20 undergraduate subjects of several
undergraduate courses, of both sexes, ranging in age from 18 to 40 years. The research
involved two stages, being: the first one that the subjects learned to produce four techniques
of bracelets; And the second stage in which the independent variables were inserted. An
experimental design of the subject was used as its own ABAC control. At first, characterized
by (A ') baseline, where the subjects had no contact with the variables; (B ') occurred at the
introduction of the independent variables; (A ") baseline, where subjects were not exposed to
independent variables and, (C") where subjects will again have contact with one of the
independent variables. The conclusion of the experimental analogue occurred with the
analysis of the production behavior of the participants, approaching two procedures of
analysis: intra group and intra subject. The results indicated that the feedabck may be
performing an order function, since its specifier content points to the orders to be executed.
Another issue is that the continuous presentation seemed to influence a refinement of the
production, once the subject was sensitive to the properties of the content by its presentation
form. The results related to the instructions pointed to the effects of learning-set, in which as
the participant was exposed to a scheduled sequence of tasks, the need for exposure to these
tasks for learning diminishes.
Descrição
Palavras-chave
Comportamento governado por regras organizational, Comportamento organizacional, Feedback, Instruções, Behavior governed by rules, Behavior, Feedback, Instructions
Citação
MESQUITA, Fernanda Leão. Os efeitos do feedback e instruções no desempenho e tarefas do indivíduo: um análogo experimental. 2017. 111 f. Dissertação (Mestrado em Gestão Organizacional) - Universidade Federal de Goiás, Catalão, 2017.