Índice de satisfação no trabalho e sua relação com o clima organizacional entre servidores de uma instituição pública federal

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Universidade Federal de Goiás


This study aims to analyze the staff satisfaction of the Federal Institute Goiano – Urutaí Campus at work, compared to those that have management positions. In addition, check the work level of satisfaction of the public administrative and teaching staff of the Goiano Federal Institute - Campus Urutaí and its relation with the organizational climate. This is a quantitative, descriptive, cross-sectional survey and exploratory study of the Goiano Federal Institute - Campus Urutaí, with a sample of 146/256 servers. The instruments used were the Satisfaction Questionnaire at Work (S20 / 23) and the Job Satisfaction Scale (EST).Data analysis was performed using the statistical program Statistical Package for Social Sciences (SPSS) version 2.0. For EST data, we estimated mean, 95% confidence intervals (95% CI), standard deviation and variance for each instrument item, global and by size. Pearson's correlation was used to verify association between age and means, and values of p <0.05 were considered statistically significant. The average age of participants is 39 years. It was verified the unmarried had decreased overall satisfaction (p=0,004). It was also found that women had 3.77 times more likely to dissatisfaction with the promotion when compared to men. Administrative technicians presented lower scores of intrinsic satisfaction when compared to teachers (p = 0.030) and 3.08 times more likely to be dissatisfied with salaries and promotions. Individuals with no administrative position presented higher odds of global dissatisfaction (p <0.01), in relation to management (p <0.05) and in relation to promotions (p <0.01).Preliminary results showed positive responses to Job Satisfaction according to the indicators evaluated. However, indifference and dissatisfaction presented in some factors shows that there is need for further studies to identify the aspects that interfere with the satisfaction and motivation of administrative staff of the IF Goiano - Campus Urutaí.



Satisfação no trabalho, Saúde do trabalhador, Trabalhador, Clima organizacional, Job satisfaction, Worker health, Worker, Organizational climate


FRAZÃO, E. B. Índice de satisfação no trabalho e sua relação com o clima organizacional entre servidores de uma instituição pública federal. 2016. 80 f. Dissertação (Mestrado Profissional em Gestão Organizacional) - Universidade Federal de Goiás, Catalão, 2016.