Análise das interações interpessoais no trabalho entre gerentes, supervisores e operadores

Abstract

This study has as objective to assess interpersonal interactions of managers, supervisors and operators at work on a mining company at Catalão (GO), to check how these interactions correlate with satisfaction, mental health worker and affinity scale. The research was composed of twenty-two supervisors, five managers and twenty-two operators. Participants will be of varying age (25-58 years) and diversified company work time (1-33 years), however with at least one year now (time to familiarize yourself with the policies, procedures and training company). The instruments used were the Checklist of Interpersonal Relations-II (CLOIT-II), Satisfaction Questionnaire at Work S20 / 23, General Health Questionnaire - GHQ-12 and the Affinity Scale. The test results were tabulated using the Statistical Package for Social Sciences (SPSS). Thereafter, was performed the data analysis using descriptive and inferential statistics. As a result it was found that there is a correlation between certain types of interactions, mental health, job satisfaction and affinity scale. These correlations can change according to the hierarchical level.