Dimensões das ferramentas de avaliação em treinamento: revisão da literatura e reflexão teórica
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Data
2020-03-27
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Universidade Federal de Goiás
Resumo
The Brazilian Association of Training and Development (ABTD) has presented studies in the last
decade on the growing increase in investments by organizations in training, development and
education activities, mainly the evolutionary picture of organizational units that have transformed
from training departments to centers of improvement of human talents and Corporate Universities,
with the purpose of being instruments of integrated transfer of knowledge and innovation. This
transfer integrated in the organizational context is called Corporate Education Systems (SEC)
which includes three subsystems, the first being the Needs Assessment subsystem, followed by
Planning and Execution, and finally the Training Assessment subsystem. The central axis of this
research is the training evaluation field to identify the effects of training programs in the aspects of
reactions, learning and behavior at work. In this scenario about investments in SEC, the formal
educational processes brought with it the need to evaluate the effects of these activities with
greater precision and strategically directed to organizational management. In this study, we
sought to investigate the published scientific productions on the training assessment tools, showing
what are their dimensions for an analysis of the literature review and theoretical reflection. Three
scientific articles were composed in the structure of this dissertation with a multi-methodological
approach, using the Integrative Review (IR), a method of researching secondary data in which the
studies related to the proposed objective were analyzed to elaborate a synthesis of the knowledge
produced on the theme under study. It was found that the Training Evaluation subsystem still has a
long way to go in its complete development, the results obtained showed that there is a gap in the
validated and systematized methodology that are the evaluation tools in training, as it was
observed that the focus of the evaluation is centralized in the participant's learning, and does not
integrate with the organizational strategy, resulting in a gap within the training process and the
behavior in the position, therefore, it is necessary to expand the evaluation levels with the ability to
obtain significant return coupled with organization's vision and mission, that is, dimensioning
factors that intervene in the organizational strategy. The literature review was fundamental to
think about new possibilities that guide the technological innovation of the Corporate Education
System.
Descrição
Palavras-chave
Treinamento, Desenvolvimento e Educação (TD&E), Sistema de Educação Corporativa, Ferramentas de avaliação em treinamento, Training, Development and Education (TD&E), Corporate Education System, Training assessment tools
Citação
GOMES, M. A. Dimensões das ferramentas de avaliação em treinamento: revisão da literatura e reflexão teórica. 2020. 79 f. Dissertação (Mestrado em Gestão Organizacional) - Universidade Federal de Goiás, Catalão, 2020.