Análise formal no gerenciamento de competências: o emprego de ontologias e lógica de descrição

Abstract

Nowadays to manage knowledge from corporate activities, competency management is increasingly effective in the process of defining organizational strategies. In this way, the present research had the purpose to use formal methods to verify if functions from positions, and competences coming from employees that occupy them, can interfere in the functioning of organizations. A long this lines, an ontology was developed using methodology 101, which had as its domain the educational sector, and served as an information base for the execution of queries elaborated from the description logic, in order to find possible inconsistencies as well as solutions. During the study of the case, were found inconsistencies related to qualification, training, stocking and compatibility of information from different sources that represented the same domain. As a result the research allowed the creation of correct knowledge and that can be used by managers, at different hierarchical levels, helping in the improvement of processes and decision making.