Mestrado em Gestão Organizacional - PPGGO
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Item Desconcentração vis-à-vis concentração: um estudo sobre os exames definitivos de drogas na Polícia TécnicoCientífica do estado de Goiás(Universidade Federal de Goiás, 2017-02-03) Lima , César Augustus Adorno Ferreira; Ba , Serigne Ababacar Cissé; http://lattes.cnpq.br/7617200111865915; Ba , Serigne Ababacar Cissé; Chaves , Manoel Rodrigues; Najberg , EstelaDrug use is related to physical violence, corruption and the formation of criminal organizations turning it public security problem. Its market is one of the main causes of high crime that affects our society. In this sense the Forensics Expert in Brazil stands out for its action in the production of material evidence. To do so, it is necessary that the Forensics Expert perform the definitive drug examination. By the end of the year 2014 and early 2015, the ICLR's drug laboratory was crowded with requisitions, and the Forensics Expert were not able to meet within the legal deadline the demand for definitive exams. With this, there was the commitment of the criminal prosecution. This inefficiency provoked the need to seek a readjustment of the supply of this demand, in order to improve the timing of the production of this material proof. Thus, the following research question arises: is the deconcentration of definitive drug exams an efficient, effective and effective option for the Technical-Scientific Police to increase its capacity to meet this demand throughout the State of Goiás? The objective of the present study was to conduct a study on deconcentration vis-à-vis the concentration of definitive drug exams. In order to achieve this, a study of applied nature, mixed methods (quantitative-qualitative), cross-sectional, descriptive-exploratory, whose research strategy was a triangulation of methods was carried out. The quantitative dimension involved the Civil Police and the Technical-Scientific Police. In the first institution a questionnaire was applied to the Regional Delegates composed of 21 questions (closed, semi open and open). In the second one, information was obtained that provided systematic descriptive statistical analyzes to define the need to perform deconcentration or not. The qualitative dimension involved semistructured interviews with managers of the Technical-Scientific Police, whose technique of analysis was that of content (thematic categories). It was observed that the quantitative result, in exclusively financial terms, refuted the possibility of deconcentration, and, on the other hand, the qualitative result pointed to a strong movement of deconcentration within the Technical-Scientific Police led by the managers. After comparing the quantitative and qualitative results, it was found that the concentration has a high coefficient of efficiency. However, based on the concept of relative efficiency, the efficacy and effectiveness of the deconcentration process of the definitive exams of drugs were preponderant so that this process was considered important to improve the service delivery of the Technical-Scientific Police of the state of Goiás. This conclusion has management implications, bacause deconcentration can not be conducted without strategic planning, without a detailed study of the necessary resources, as well as without proper identification of the origin of investments. In addition, the research pointed out that strengthening stakeholder relations at the local level will provide the building of a favorable scenario to promote this process.