Docentes-gestores e o modelo de decisão comportamental: um estudo experimental
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Data
2017-06-09
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Universidade Federal de Goiás
Resumo
A proposal of functional analysis of decision behavior was constructed, based on the Behavioral Decision Model (BDM). Because it is generic, it is expected that the BDM will be used in the functional analysis of decision-making behavior in public and private organizations, in the areas of finance, production, marketing and human resources. Initially, in the public sphere, referring to human resources management, the BDM was used to verify the influence of the type of contingency scenario and previous history of resolution of managerial problems in the decision-making behavior of coordinators / sub-coordinators in a undergraduate course of a public higher education institution. Therefore, in this experimental study with a quantitative and qualitative approach, a data collection instrument was developed, called the Online Socio Demographic Profile Form, Instructional Repertory and Contingency Scenarios, which was applied specifically to professors of the Universidade Federal de Goiás (UFG), who already acted or acted at the time of data collection, in the position of coordinator or sub-coordinator of undergraduate course. This instrument allowed to collect data to verify if the type of contingency scenario (closed and open), experience in the position and self-observation (reporting) of knowledge of regulations (previous history of resolution of managerial problems), influences on decision-making behavior of these coordinators / sub-coordinators in the face of simple, routine, well-defined, known problem situations (closed contingency scenario - scheduled decisions) and singular, specific, complex, ill-defined, unknown problem situations (open contingency scenario - unscheduled decisions). The results found by means of the analyzes, chi-square test, correspondence analysis, bidirectional Gower distance matrix scaling, Pearson coefficient correlation, absolute and percent frequency analysis, Fisher LSD test and tree map, demonstrated that the type of contingency scenario and previous history of resolution of management problems, influenced the decision-making behavior of the coordinators / sub-coordinators of undergraduate courses. The results found by means of the analyzes, chi-square test, correspondence analysis, bidirectional Gower distance matrix scaling, Pearson coefficient correlation, absolute and percent frequency analysis, Fisher LSD test and tree map, demonstrated that the type of contingency scenario and previous history of resolution of management problems, influenced the decision-making behavior of the coordinators / sub-coordinators of undergraduate courses. The results also showed inconsistency in the relationship between saying (verbal behavior - self-observation report) and the doing (non-verbal behavior - decisions made) of the coordinators / sub-coordinators, related to the experience in the position and / or knowledge of regulations (instructional repertoire) In the decisions taken, in the face of closed and open contingency scenarios. Based on the results found, it is noticed that most of the teachers who have already acted or were acting as coordinator or sub-coordinator at the time of data collection are not properly prepared to act in the position, they need training, since decisions taken Inadequate (without legal support), can cause losses to students, to the institution (UFG) and to the coordinators / sub-coordinators themselves, who can respond to Administrative Disciplinary Process (ADP) and be held responsible for such decisions. Researchers, behavior analysts, managers, among others interested in decision-making, administration, public administration, behavioral psychology, etc., are expected to use BDM in future research, for example to verify the influence of reinforcing stimuli (positive reinforcement, negative reinforcement) and aversive (positive punishment, negative punishment) in decision behavior, element of the model that was not used in the research.
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Palavras-chave
Decisão, Comportamento operante, Contingência tríplice, Behaviorismo radical, Correspondência verbal, Decision, Operant behavior, Triple contingency, Behavioral Perspective Model - BPM, Radical behaviorism, Verbal correspondence
Citação
NUNES, Neubher Fernandes. Docentes-gestores e o modelo de decisão comportamental: um estudo experimental. 2017. 235 f. Dissertação (Mestrado em Gestão Organizacional) - Universidade Federal de Goiás, Catalão, 2017.