2015-04-172022-04-262022-04-262014-11-27MESQUITA, W. G. Redução dos custos da má qualidade através da metodologia FMEA: um estudo de caso na montadora Alfa. 2014. 59 f. Dissertação (Mestrado Profissional em Gestão Organizacional) - Universidade Federal de Goiás, Catalão, 2014.http://repositorio.ufcat.edu.br/tede/handle/tede/4424This paper describes the need to identify, and mitigate or reduce risks that projects of small, medium or large and may experience in their respective organizations. However, to keep living in this turbulent scenario and capitalist is of extreme necessity, focus on reducing the costs of poor quality and the total satisfaction of the customer. To accomplish this task, the problems, the methodology can FMEA (Failure Mode and E ects Analysis) to help reduce the cost of poor quality and how? As discussed methodology, research characterizes as qualitative and quantitative as your approach, as its nature is an applied research, as their goals are the same as exploratory and its procedures as literature and case study, performed at the assembly automaker Alfa, located in Catalão / GO. However, how the results were very satisfactory, because through the values found for the indicators used for monitoring and control, it was possible to see that there was a signi cant nancial reducing waste and inventory obsolescence so-called cost of poor quality , there was one signi cant improvement in planning new products and processes (quality) arising from the use of FMEA methodology.application/pdfAcesso AbertoMetodologia FMEACustosQualidadeFMEA methodologyCostsQualityADMINISTRACAO DE EMPRESAS::ADMINISTRACAO DA PRODUCAODissertação